Confidentiality & Safeguarding

Your support is confidential but there are times when we will have to break it if you tell us:

  • You are actively suicidal.
  • You plan to hurt someone else.
  • You tell us of a child or adult who are at are risk of being harmed.
  • You tell us about acts of terrorism.

These are some examples where we have to pass on information to a third party like the police, social services or your GP.

We will try to discuss this with you first, support you to have the discussion with the relevant service yourself, and keep you informed. However, if the situation is serious and you are not willing to pass on the information, then we may have to break confidentiality.

If you are using more than one our services we may have to share information about you within our organisation. This will be done on a strictly ‘need-to-know’ basis.

Group Work
Helpline & Email Support
Practical & Emotional Support