Contact Information2021-01-22T17:48:19+00:00

We are still here for you

We are still committed to being here for women and girls who have experienced sexual violence.

We will continue to deliver services while keeping everyone safe so we won’t be meeting anyone in person.

Our services that are usually delivered face-to-face, Counselling, Group Work and Practical & Emotional Support, are mostly being delivered over the phone and via online secure rooms to provide a face to face service.

We are working to assess when the right time is to begin transitioning our face-to-face services back to in person delivery. To keep you, our staff and volunteers safe, this process is being carried out cautiously, please bear with us.

We remain open for referrals for Counselling, Group Work and Practical & Emotional Support. Once we have taken a referral a member of staff from that team will be in touch to discuss how we are working. Please be aware there may be longer waiting times for some of our services.

Our Helpline and Email Support Services continue to be open at their usual times although at a slightly reduced capacity.

Referrals, information and other enquiries

Telephone: 0191 222 0272

For information, or if you have a query, please telephone 0191 222 0272 between 10 am and 4 pm, or email us

If you get a recorded message, please leave a brief message and we will contact you as soon as possible.

You can refer yourself or someone else (with their permission) using our online referral form, click the button below.

Online Referral Form

Sexual Violence Telephone Helpline and Email Support

Telephone: 0800 035 2794

Our Helpline and Email Support are available: Monday to Thursday between 6:00pm and 8:30pm. Friday between 11:00am and 2:00pm

Read more about our Telephone Helpline and Email Support. 


Postal Address

You can write to us at:

Rape Crisis Tyneside and Northumberland, PO Box 1320,
Newcastle upon Tyne.
NE99 5DX

Please note this address is not our location.

Our Location

Please do not use the address above to find out where we are, it is not our locationit is a PO Box address for post only. If you use this address to search for us you will be directed (by Google and other search engines) to the Postal Office on Forth Street, Newcastle.

When you arrange an appointment you will be given details of our location and given a map with directions.  Please contact us if you need more information.

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You can choose the types of information we send you when you sign up by clicking on this link:  


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raising awareness

3 Ways to Help

As a charity we rely on volunteers, donations and your involvement to help us raise awareness and maintain our services in Tyneside and Northumberland.

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