Privacy Notice2018-10-08T09:03:17+00:00

Privacy Notice – RCTN’s E-bulletin

Rape Crisis Tyneside and Northumberland will use the information you share with us to send you the e-bulletin(s) you want to receive.

We may occasionally send you emails about other Rape Crisis Tyneside and Northumberland activities, services and events to pursue our legitimate organisational activities but we won’t share your personal information or use your data for automatic profiling.

We use a third party provider, Mailchimp, to send our e-bulletins and your personal data will be stored on our Mailchimp system until you tell us you no longer want to receive our e-bulletins.  We gather statistics around email opening and clicks using industry standard technologies.

You have the right to know what information we hold about you and you can ask to see it, amend it or have it deleted by emailing us at enquiries@rctn.org.uk

PRIVACY STATEMENT FOR CLIENTS

RCTN’s Privacy Notice keeps you informed about you how we process your data, in accordance with data protection law.

  1. The lawful basis on which we hold your personal information is Consent, Contract, Legal Obligation or Legitimate Interest.
  • Consent: we ask for your consent to process your data
  • Contract: our funders require us to process your data
  • Legal Obligation: we are required by law to process your data
  • Legitimate Interest:  we process your data to work with you with the minimal invasion of privacy.
  1. We will only contact you regarding your relationship with RCTN via phone/text/email/post according to what is best for you. You can withdraw consent for us to contact you at any time.
  2. We do not sell, give, or otherwise pass on your data to any other organisations. The exceptions to this are if a court directs us to provide certain information, for example copes of your support notes, or if we suspect that you or someone else will be hurt (safeguarding). We use anonymous data in reports, which is explained to you when you start using the service. We will ask for consent to use your data in any other circumstance.
  3. You have the right to know what information we hold about you and you can ask to see it, amend it or have it deleted by contacting enquiries@rctn.org.uk.

What does ‘processing data’ mean? Examples include:

  • We ask for your permission to contact you using your personal contact information
  • We give our funders anonymous statistics to make sure we stick to the requirements of receiving the funding
  • We collect Equality and Diversity data to make sure we are upholding the law
  • We will contact you if you have been referred to RCTN as we would be unable to offer you a service if we did not

Contact enquiries@rctn.org.uk or Click here  to view the full Privacy Notice, which includes all the different processing activities we carry out with your data.