Telephone Helpline: 0800 035 2794

Counselling Service

If you’ve experienced rape or sexual abuse it may be hard to talk to your close friends or family. Our free, confidential counselling service means that you can speak to an independent counsellor who is qualified and trained to help you work through your emotions.

All of our counsellors are women. Counselling is a safe place for you to talk with someone who understands what you have experienced and will not judge you.

How do I know if it will help?

Counselling may not be right for everyone, so before you come for your first session we’ll ask to meet you to check that counselling is the right route for you. If you don’t feel that it is right for you at this time, don’t worry, we’ll tell you where you can get the right kind of help.

What will happen at a counselling session?

Counselling sessions take place in a women-only space, usually last an hour and they are free. There’s no pressure, no agenda and you can take your time to work through what’s happened. It can be upsetting or can bring back memories, so after your session you might need some support or a bit of space.

Counselling is about what works for you, what will help you deal with rape or sexual abuse and move forward. Your counsellor can’t give you advice but she can listen and help you find your way through. She will never judge or criticise, she will understand and help you take back control of your life and move forward in your own time.

What kind of counselling is it?

We offer person-centred counselling which is non-directional.

Is it completely confidential?

Your counselling sessions are confidential unless we feel that you or someone else is at risk of harm.

How often do I have to come to sessions?

We normally recommend weekly sessions and we will work with you at a pace you are comfortable with. We offer up to 20 sessions.

Where do the sessions take place in Tyneside?

We have safe, comfortable, women-only counselling rooms in the centre of Newcastle and an outreach base in South Shields. You’ll see your counsellor in a private room. If you prefer to use the telephone we can, in some cases, arrange for telephone support with one of our counsellors.

Where do the sessions take place in Northumberland?

Our aim is to provide safe, comfortable counselling at as many different venues as possible so that you don’t have too far to travel. We currently have outreach bases in Alnwick, Berwick, Blyth, Cramlington, Hexham and Morpeth. Some of these are women-only. Our counsellors will help you identify which base would be best for you. You’ll see our counsellor in a private room.  If you prefer to use the telephone we can, in some cases, arrange for telephone support with one of our counsellors.

Do you accept referrals?

We accept referrals from women themselves and from others, including other organisations, who have the woman’s permission.  We have a waiting list and stay in regular contact with women while they wait for counselling.

To make a referral or to find out more contact us.

Can I bring a friend?

If you tell us in advance you can bring another woman with you but they can’t come into your counselling session.

What qualifications do your counsellors have?

All our counsellors are women and all hold the minimum of a postgraduate diploma in Counselling and many years’ experience.

Our counselling service is British Association for Counselling and Psychotherapy(BACP) Accredited and we work in accordance with the Ethical Framework for the Counselling Professions which provides a framework to ensure we are working to sound ethical practices and considerations within our work.

Below is our short, “We Believe You”.  The film weaves together the stories of two women who have used our Counselling Service and shows the key moments in their journey to seek help. Two women gave their stories to us but all the parts are played by actresses.

bacp logo


raising awareness

3 Ways to Help us to Raise Awareness

As a charity we rely on volunteers, donations and feedback to help us deliver our service in Tyneside and Northumberland. Find out more below.

Feedback Survey