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01: Convey pity e.g. “Oh, you poor thing”.
02: Offer simplistic advice e.g. “Look on the bright side,” “Put it behind you,” “Get over it,” or “Don’t dwell on the past.”
03: Touch the person to convey empathy, without permission.
04: Be clear on the time you have available to support the person.
05: Minimize the individual’s experience.
06: Ask feelings-focussed questions.
07: Disclose your own history of abuse.
08: Be aware of the reality of rape and sexual assault.
09: Assume someone is “difficult” if they are displaying fear, anger and hostility.
10: Assume that everyone will want/need the same things on disclosure.